HOTEL UNIVERSAL, Porto – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Hotel Universal offers 44 air-conditioned rooms with individual climate control, cable TV, and minibars. Room categories include Economic, Standard, Superior, and Superior with view. Some rooms face Avenida dos Aliados, while others overlook the inner courtyard or rear buildings. Private bathrooms include showers or bathtubs and hairdryers. Access to 6th-floor rooms requires stairs from the 5th floor.
Dining & Onsite Facilities
The hotel features a bar/lounge and a coffee shop/cafe. Ironing facilities and heating are available in rooms. Guests can use billiards tables for entertainment. Car rental services are available onsite.
Location & Transportation
Located on Avenida dos Aliados in central Porto, steps from Aliados Square and Dom Pedro Monument. The São Bento Metro Station is a 5-minute walk away, with direct service to Francisco Sá Carneiro Airport (20 km away). Nearby landmarks include Porto Cathedral (1 km), Mercado do Bolhao (0.5 km), Clerigos Tower (0.5 km), and Ribeira Square (1 km).
Services & Amenities
Services include a roundtrip airport shuttle, laundry facilities, and 24-hour front desk assistance. Safety features include fire extinguishers, smoke detectors, and first aid kits. Free WiFi is available throughout the hotel. Staff can help arrange Douro River cruises, transfers, and visits to Taylor's Port Cellars.
Accessibility & Policies
Disabled-friendly rooms with accessible bathrooms are available. Pets are not permitted in single rooms and some room types. Extra beds are available upon request for additional cost. Rooms with balcony views require advance request and extra charge, subject to availability.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Billiard tables
Services
- Paid airport shuttle
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Bar/ Lounge area
Business
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I absolutely loved my stay at this hotel! The location is superb, right in the center of Porto near the main square. The rooms are cozy and clean with a newly refurbished bathroom on the lower floors. The service was top-notch with great amenities and a pleasant staff. The dining experience, although offering delicious Asian dishes, could have had more variety. Overall, a great value for money!
The hotel is ideally located in the heart of Porto, within walking distance of major sightseeing points. The rooms are comfortable and clean, with a balcony offering a nice view. The service is top-notch with friendly staff. However, the dining options are a bit limited. Overall, a great value for money stay.
The hotel is in a perfect central location with quick access to Trindade station for airport travel. The rooms are nicely refurbished with balconies on the lower floors. The service is top-notch, offering housekeeping and tours assistance. The dining includes Indonesian dishes, yet it could be more diverse. The overall facilities are modern and appealing.
The hotel is located in the center of Porto, within minutes from Trindade station, making it very convenient for transportation. The rooms are situated on the lower floors and feature newly refurbished bathrooms, offering a comfortable stay with a balcony for a nice outdoor space. The service provided, while accommodating, lacks some key offerings. The dining experience, although inclusive of finger food, may not meet all expectations. This hotel provides basic facilities with a reasonable price point.
I loved staying at this hotel! The newly refurbished rooms with a balcony on the lower floors were a real treat, but there were a few minor drawbacks. The service was impeccable, and the location couldn't have been better, right in the center of everything. The dining experience was superb, although a bit pricey. Overall, a great stay with a few small hiccups.
I enjoyed my stay at this hotel. The room was cozy and clean, and the staff was incredibly friendly. The location was perfect as it was right in the heart of the city, making it convenient for exploring. However, the dining options were limited, which was a downside. The overall value for money was reasonable.
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